Extended Service and Support from Purex

07 December 2009
Extended Service and Support from Purex

Purex has recently expanded it's servicing and support options for customers...

Over recent months many of our customers have requested that Purex offer an installation, LEV certification and support service so I am very pleased to be able to tell you that we have expanded our service department in the UK and we can now offer you the following:

UK LEV testing and servicing

  • Extended Sales Support
  • Machine Installation, Training and Commissioning
  • LEV Testing, Certification & Servicing
  • Breakdown Support
  • New web based support section on our website

Your Support Team

For our OEM partners, Distributors and End Users, I have listed the people to contact below should you have a specific requirement. All of them can be reached on +44 (0)1709 763000.

  • UK Sales - Sally Hadfield & Andrea Smelt
  • UK Service - Sam Mawhood
  • Overseas Enquiries - Leanne Kilcommons
  • Applications Support - Eric Butcher
  • Technical/Breakdown Support - Nick Scarr

I am also pleased to tell you about the expansion of our technical support team.

  • Simon Collins - is the Engineering Manager heading up the team.
  • He is supported by Nick Scarr, Electrical Engineering
  • George Lindley Mechanical and Quality Engineering
  • and Luke Pass, our apprentice in this field

We have also set up 24 hour emergency phone support on +44 (0)7775 661 806

Overseas Customers

Overseas customers will continue to be supported by their local distributor.

I hope you welcome these positive changes and please do contact us if you have any requirements.

Kindest regards,

Jon Young
Marketing Manager
Purex International Ltd