Help & Support
This section is dedicated to help and support for our customers and for people who would like to know which fume extractor they need for their process.
1. There is lots of information in our manuals which you can download here.
2. Try our FAQ section for general questions.
3. If you need support from an engineer then please complete a Technical Support Request.
4. If you would like to find out which fume extractor you need for your application then please complete the relevant Process Form
What's Covered in the Manual?
The following basic subjects are covered in the relevant product manuals that are available to download here. The manuals include the following:
Frequently Asked Questions:
General questions and answers such as:
"On what days do Purex despatch goods to Europe?
Process support forms:
Complete these forms if you would like Purex to specify an extraction solution for a particular process...
Technical Support Request:
Complete these forms if you are experiencing an issue with a Purex System...
In emergencies only, please contact our 24 hour phone support on +44 (0)7775 661 806